Tyten raises £750K to bring AI-powered automation to the global facilities management industry

Tyten (formerly Fixo), an AI company
for the next generation of facilities management, has secured £750,000 in an investment round co-led by Fuel Ventures and Concrete Ventures, with follow-on participation from Antler and
several angel investors.

Using artificial intelligence, Tyten
aims to modernise and improve the global facilities management industry. Its
platform combines intelligent workflow automation for help desks with guided
diagnostic tools for technicians, delivering measurable operational
efficiencies and improved service outcomes across the built environment.

Developed in close collaboration with
industry professionals, Tyten is purpose-built for the facilities management
sector, a £60 billion market in the UK and a $1.4 trillion industry globally
that keeps buildings running. Despite its scale, the sector has historically
been underserved by tailored AI and automation tools. Tyten seeks to address
this gap by redefining how repairs and maintenance are managed at scale.

Tyten’s AI-powered platform targets
two core bottlenecks: help desk administration and on-site repair execution.
From the moment an issue is reported through to job closure, the system manages
repair requests end-to-end. Its first automation module allocates tasks,
contacts subcontractors, processes technician reports, flags missing
information, and initiates follow-ups, reducing repetitive work and saving help
desk staff up to two out of five working days each week.

In the field, technicians receive
step-by-step diagnostic and repair guidance, reducing reliance on manuals or
videos mid-job. This structured assistance helps them complete work more
quickly and accurately, closing orders up to 80 per cent faster and supporting
improved performance indicators for service providers and their clients.

The company was co-founded by Vladimir Pushmin (CEO), Sergey Nasonov (CTO), and Tom Petrides (CCO), who bring combined
experience in energy optimisation, AI, and commercial real estate, along with
first-hand insight into the challenges faced by facilities management teams.
This close understanding of the sector’s day-to-day realities underpins Tyten’s
product approach. As Vladimir Pushmin, CEO and Co-founder of Tyten, explains:

Facilities management is the
invisible backbone of every building – but the technology behind it hasn’t kept
up and has lacked the innovation needed. We built Tyten to solve that, working
hand in hand with technicians and help desk teams to understand their real
challenges.

The new capital will be allocated primarily to
engineering and product development, representing approximately 70-80 per cent
of the total funding. Tyten is also expanding its technical team to support
continued product development and meet increasing customer demand.