Konvolo secures new funding from Gorilla Capital to scale its AI-driven customer interview platform

Konvolo, a Swedish company replacing outdated surveys with scalable, AI-led customer interviews, has raised funding from Gorilla Capital Fund III to enhance the platform and support further scaling. Tommy Nordahl, Almi Invest and existing shareholders also participated in this round.

About Konvolo 

• Konvolo, based in Stockholm and founded by Gustav Björklund, Måns Fredriksson Franzén, Sigurd Pedersen, develops a platform for conducting automated, AI-driven customer interviews. It collects feedback through video, voice, or text directly within a product and at any time convenient for users. 

• The system asks follow-up questions, analyzes responses, and automatically summarizes findings, highlighting key themes and the reasons behind metrics like NPS or satisfaction scores. 

• Product and customer teams can quickly search across interviews to uncover specific insights and understand user needs and issues more clearly. The platform helps organizations make qualitative research a more regular, scalable, and continuous process.

Investment details

The round was baked by Gorilla Capital with participation from Tommy Nordahl, Almi Invest and existing shareholders. The exact amount of the deal was left undisclosed.

• Gorilla Capital, one of the Nordics’ most active early-stage investors, invests €50,000 to €1 million per startup, typically as the first institutional funding. The firm usually co-invest with business angels and offers guidance, mentoring, and a learning environment post-investment.

• Previously, Gorilla Capital invested in Mjuk, Planmark, Serviceform, Orijin, Lola Panda, Fundrella, Clevenio, UpUp, and many other startups on the market.
  

Konvolo will use the funding to further develop its AI-driven interview platform, enhance automation and insight-generation capabilities, and support continued scaling of its product for broader customer adoption.

Read more: Finnish Nano raises funding from Gorilla Capital to expand AI-driven platform across the Nordics